Answer every restaurant booking call, day or night.
The agent takes the booking in Arabic or English and leaves your team a recorded, written record.
AI Voice AgentSOLUTIONS · RESTAURANTS & F&B
Receipts, kitchen, stock. And a phone that always gets answered.
Restaurant Management System runs your POS, kitchen, stock and ZATCA-ready invoicing, and AI Voice Agent takes the booking and order calls in Arabic and English.
What does the work
WHERE THE WORK BREAKS
The till, the kitchen and the phone all peak together. Nothing can wait.
ZATCA e-invoicing.
Every receipt needs an e-invoice QR code, at every branch, and the till is where it is won or lost.
Peak-time phones.
Thursday evenings, Ramadan iftar and holiday weekends are when callers ring and nobody is free to answer.
Delivery apps plus direct orders.
Orders arrive by app, walk-in, phone and message, and each one needs the kitchen's attention.
Thin margins, perishable stock.
Low-stock surprises and wastage show up in the monthly figures, not in the moment.
AI VOICE AGENT FOR RESTAURANTS
It is Thursday, 8:40 pm. Four lines ring while the room is full.
Illustrative scenario · not a customer story
The agent takes the booking, and the manager reads it in the morning.
A caller asks in Arabic for a table for six at 9:30. The agent confirms the time, party size and name, reads the booking back, and logs it for the manager.
Another call, in English: a customer asks where their order is, and the agent looks up the status and tells them.
Transcript snippet (illustrative)
- Agent · Arabicمرحباً، كيف أقدر أساعدك؟Hello, how can I help you?
- Caller · Arabicأبغى طاولة لستة أشخاص الساعة ٩:٣٠ الليلة.I want a table for six at 9:30 tonight.
What the agent does
- Answers in the caller's language
- Takes the time, party size and name
- Reads the booking back to confirm
- Logs it for the manager
USE CASES
AI for the work between the door and the kitchen.
Seven use cases from our library, led by the phone line.
Take orders and answer "where is my order?" calls without tying up the counter.
Menu questions and order-status calls are handled by the agent. Real problems go to your team, transcript attached.
AI Voice AgentIssue ZATCA-ready invoices from every branch
A ZATCA-ready QR code on every receipt, with VAT applied at the till and every branch rolled up in one place.
Restaurant Management SystemKnow stock levels across every branch and warehouse
Live stock with low-stock alerts, updated by every till sale and every delivery.
ERP ProRead supplier invoices instead of retyping them
Invoices, receipts and delivery notes, including handwritten and Arabic ones, become records your team only checks.
Digital ProCatch every expiring document before it lapses.
One register for every employee and company document, with alerts early enough to renew.
Human Capital ManagementGet live dashboards and management reports from your ERP, without the analyst queue.
Live dashboards and a drafted management report, built from your ERP, folders and spreadsheets.
Data InsightA DAY WITH AI HUB
One ordinary day, with the phone and the paperwork handled.
Illustrative scenario. Not a customer story.
In the morning
The manager starts with the overnight list
The overnight bookings and messages from the voice line are waiting, with yesterday's sales by branch and the low-stock alerts.
During service
One sale, three updates
A counter sale prints a ZATCA-ready QR receipt, updates the kitchen display and reduces stock in the same second.
In the evening
The phone does not stop the service
The agent covers the phone while the team serves a full room.
TWO WAYS TO START
Start small, or run it governed.
Start small
One restaurant, one till, one phone line.
- Begin with
- AI Voice Agent or Restaurant Management System
- Then
- Live in one site, then add branches
- Cost
- One-time cost, unlimited users
Run it governed
Several branches on one platform.
- Scale
- Branch stock, transfers and consolidated reporting
- Control
- Role-based access and an audit trail
- Deployment
- Cloud or On-premise, with data in KSA on a Saudi cloud provider or your servers
PRODUCTS FOR RESTAURANTS
The products behind it.
Platform
Restaurant Management System
POS, kitchen, stock and ZATCA-ready invoicing in one flow, in the cloud or on your own server.
Agent
AI Voice Agent
Takes bookings and order calls in Arabic and English, at the rush or after closing.
Add as you grow
- Your data stays in Saudi Arabia
- On-premise if you need it
- Bring your own AI model
Answers, in plain words.
Restaurant Management System gives you ZATCA-ready invoicing, with a ZATCA-ready QR on every receipt.
Yes. It detects Arabic or English from the first words, answers in that language, and can switch language mid-call.
No. It covers the calls your team cannot reach and passes complaints and unusual requests to a person, by live transfer or by a callback with the transcript, as you configure it.
Restaurant Management System is multi-branch, with branch stock, transfers and consolidated reporting. One voice agent can answer with branch-specific details.
It looks up live data such as order status during a call, takes orders and bookings, and hands over to a person when needed. What it can see depends on the system it connects to. Connecting the voice agent to Restaurant Management System orders and bookings is integration work under Custom Development & Integration.
Pricing depends on the product and your setup, so we quote it in a demo. Every product is a one-time cost with no monthly subscription and unlimited users. AI model usage runs on your own account.
Restaurants & F&B, by department