We host it
Cloud (a Saudi cloud provider in KSA, or your own cloud account) or On-premise, on your own servers.
MANAGED SERVICES & SUPPORT
We run it. Your team runs the business.
We host, monitor and update, and your team works on the business: cloud or on-premise, with a named team behind it.
WHAT YOU GET
One named team that hosts it, watches it and keeps it current.
We monitor it
The system is watched by a named team.
We update it
The system is kept current, so your team works on the business.
Defined response targets
You know how fast we respond before something breaks. Response times are agreed per contract.
A clear escalation path
A named team and a route to the next level.
AI kept efficient
AI token usage optimised, and AI agents managed and fine-tuned as your use grows.
HOW AN ENGAGEMENT RUNS
Agree. Set up. Run. Then keep improving.
You know who looks after it, and how fast they respond, before anything goes live.
- 01
Agree
Start with a free AI assessment.
We map what you run and what needs looking after. You get a plan you can approve, with response targets agreed per contract.
- 02
Set up
Cloud or on-premise.
We set up hosting and monitoring in the cloud or on your own servers, with your own AI model or key.
- 03
Run
A named team behind it.
We host, monitor and update, and your team works on the business. A clear escalation path takes anything serious to the next level.
- 04
Improve
AI kept efficient.
We optimise AI token usage and manage and fine-tune your AI agents as your use grows.
From a first agreement to a system a named team looks after for you.
TYPICAL ENGAGEMENTS
Three ways this work starts.
The system nobody wants to patch.
A company runs an application that depends on one person. We host it, monitor it and keep it updated, so that person is no longer the only safeguard.
Agents that need tuning.
A team has AI agents live and usage is growing. We manage and fine-tune them and keep the AI token usage efficient.
Handed over after the build.
An engagement ends with a new system. We stay as the named team behind it, with a clear route when something needs escalating.
Illustrative engagements. They describe typical work, not named client projects.
PAIRS WITH
Start from a product, then extend it.
Custom Development & Integration
We build it and connect it; Managed Services & Support then runs it.
AI Voice Agent
A live voice line is exactly the kind of system that needs monitoring and tuning as calls grow.
WHO IT IS FOR
Small team or large group, the same method.
Small and mid-sized businesses.
Do not hire for hosting and upkeep.
- A named team looks after the system.
- Response times are agreed per contract.
- Services can be bought on their own, without an AI Hub product.
Enterprise and large organisations.
A clear escalation path and a named team.
- Cloud or On-premise, with your own AI model or key. No lock-in.
- AI agents managed and fine-tuned as your use grows.
- Defined response targets, agreed per contract.
QUESTIONS
Answers, in plain words.
No. You can buy Managed Services & Support on its own. It also pairs with our products and with systems we have built for you.
We host, monitor and update the system, with a named team and a clear escalation path.
Response times are agreed per contract. We do not publish a number, because the target depends on the system and the contract.
Choose Cloud (a Saudi cloud provider in KSA, or your own cloud account) or On-premise, on your own servers. Your own AI model or key is used.
We optimise AI token usage, and we manage and fine-tune your AI agents as your use grows.
Each service is quoted after the free AI assessment, based on the scope. No numbers appear on the site.
Yes. We hand it over and train your team when you choose.