One answer, traceable to a document.
Instead of three opinions, the team gets one answer with its source one click away.
Product fact
Use case
Give your team answers from your own files, with sources.
Knowledge Hub reads the spreadsheets, PDFs and Word files you already have and answers in plain language, showing where each answer came from.
- Who it’s for
- Support, sales-support and operations teams who answer the same questions every day.
- Runs on
- Knowledge Hub, with AI Voice Agent as an optional spoken front end.
- Where it runs
- Cloud (a Saudi cloud provider in KSA, or your own cloud account) or on-premise. Bring your own AI model or key.
The problem today
Nobody is sure which version is current.
Price lists, policies, contracts and product sheets sit in shared drives, inboxes and personal folders. New staff ask colleagues, and colleagues give different answers.
- Who it’s for
- Support, sales-support and operations teams who answer the same questions every day.
How it works today
- Price lists, policies, contracts and product sheets sit in shared drives, inboxes and personal folders.
- New staff ask colleagues.
- Colleagues give different answers.
- Documents exist in Arabic and in English, and nobody is sure which version is current.
How it works
-
Connect the files you already have.
Connect OneDrive, Google Drive and network drives (on-premise included), or upload files directly.
OneDrive · Google Drive · Network drives · UploadNo migration and no data project.
-
It works out what each document is about.
Knowledge Hub works out which part of the business each document belongs to.
Business area detectedNobody tags files by hand.
-
Ask in text or by voice.
Ask a question and the reply comes back in plain language, with calculations across sheets where needed. It reads Arabic and English documents: PDF, Word and scans.
Text · Voice · Arabic · EnglishOne assistant, both languages.
-
Every answer shows its sources.
Each answer cites its sources, up to three shown, and you open the original file in one click.
Sources shownAn answer you can check.
-
Problems in the data are surfaced.
Data-quality problems in a sheet are flagged instead of hidden.
Flagged, not hiddenA bad sheet is seen before it misleads.
The product
Connect. Ask. Trace.
-
Connect
Point it at your files. OneDrive, Google Drive, network drives or a direct upload. Excel, CSV, PDF and Word are supported.
-
Ask
Ask in text or by voice. The reply comes back with calculations across sheets where needed, and a chart on request.
-
Trace
See where it came from. Up to three sources are shown with each answer, and the original file opens in one click.
Products involved
One agent holds the answers. Voice is optional.
Pairs with
AI Voice Agent
It answers your business line around the clock. It books, resolves or takes a message, then hands your team the record.
Where a connection you need is not available out of the box, Custom Development & Integration builds it.
- Your own AI model or key
- Role-based access and an audit trail
- Cloud or on-premise
- One-time cost, unlimited users
What changes
What changes in a new hire's first week.
New staff ask the hub before they ask a colleague.
Price lists, policies and product sheets are answered from the files themselves, in Arabic or English.
Product fact
Answers can be charted on request.
Ask for a chart and the answer comes back with one.
Product fact
Questions
Answers, in plain words.
Yes. Knowledge Hub reads Arabic and English documents: PDFs, Word files and scans.
Yes. It does calculations across multiple sheets and can chart the result on request.
Knowledge Hub runs on a Saudi cloud provider in KSA, in your own cloud account, or on-premise.
Yes. You can bring your own AI model or key and change it later. No lock-in.
One-time cost. No monthly subscription and unlimited users, so adding a team member adds no fee. AI model usage runs on your own account.