Callers settle the visit on the first call.
The agent offers the free slots, books the visit and confirms it on the same call, so nobody waits for a call back.
Product fact
Use case
Let callers book, move or cancel site visits and appointments by phone.
AI Voice Agent handles the scheduling calls that interrupt engineers and consultants.
- Who it’s for
- Contractors, consultancies and IT service firms that schedule visits and meetings.
- Runs on
- AI Voice Agent, with Sales Pro (CRM) and Automation Pro alongside.
- Where it runs
- In the cloud (a Saudi cloud provider in KSA, or your own cloud account), or on-premise.
The problem today
The person who owns the calendar is never at the phone.
Site surveys, client meetings and service visits are arranged by phone. The person who owns the calendar is on site or in a meeting, so callers wait for a call back. Changes and cancellations pile up the same way.
- Who it’s for
- Contractors, consultancies and IT service firms that schedule visits and meetings.
How it works today
- A caller phones to arrange a site survey, a meeting or a service visit.
- The person who owns the calendar is on site or in a meeting, so nobody picks up.
- The caller waits for a call back.
- Changes and cancellations pile up the same way.
How it works
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The agent answers in the caller's language.
The caller phones and the agent detects Arabic or English from the first words.
Arabic · EnglishNo one presses a button to choose.
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It offers the slots you have free.
The agent offers available slots from your calendar, Google Calendar or Outlook / Microsoft 365.
Google Calendar · Outlook / Microsoft 365It only offers what your calendar allows.
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It books, moves or cancels.
The agent books, moves or cancels the visit, and repeats the details back to confirm.
Book · Move · CancelThe caller hears it confirmed before they hang up.
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Your team gets the record.
The call is recorded and staff receive a summary.
Recording · SummaryNobody has to ask what was agreed.
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Anything unusual goes to a person.
When a request falls outside what the agent should handle, it goes to a person.
Handed to your teamThe agent hands off, it does not guess.
The product
From the first hello to the booked slot, in one product.
Products involved
One agent runs it. Two pair with it.
Runs it
AI Voice Agent
It answers your business line around the clock. It books, resolves or takes a message, then hands your team the record.
Pairs with
Sales Pro (CRM)
Leads, deals and customers, with a forecast you can trust.
Pairs with
Automation Pro
Forms, workflows and approvals, with an AI Copilot.
The agent works with Google Calendar and Outlook / Microsoft 365. Where a connection you need is not available out of the box, Custom Development & Integration builds it.
- Every call recorded and summarised
- Role-based access and an audit trail
- Recordings and transcripts stored where you choose
- Cloud or on-premise
- One-time cost, unlimited users
What changes
What changes for your engineers.
Engineers are not interrupted to arrange diaries.
The call is handled, recorded and summarised for staff, so the people on site stay on site.
Product fact
The agent can also place the reminder call.
It makes outbound calls too: reminders and confirmations for visits and appointments, in Arabic or English.
Product fact
Questions
Answers, in plain words.
Google Calendar and Outlook / Microsoft 365.
Yes. It makes outbound calls for reminders, follow-ups and confirmations, in Arabic or English.
There is no default storage location; it is your choice. On Cloud, recordings and transcripts are in KSA on a Saudi cloud provider, or in your cloud account. On-premise, they are on your servers. Voice processing can run in KSA or on your servers; the default uses a third-party speech service, set per client.
Anything unusual goes to a person. The agent can transfer the call live, or arrange a callback with the transcript.
One-time cost. No monthly subscription and unlimited users, so adding an engineer or a calendar adds no fee. The AI model runs on your own account and is paid for as you use it.